The Ministry of Justice
Taking on and transforming the courtroom, legal documents and evidence handling
With over 70,000 employees working in more than 1,000 buildings across the UK, the MOJ and CPS departments need fast, modern technology they can rely on. Central to this is courtroom technology, secure document and evidence storage for sharing in the modern courtroom.
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The project included investigation of departments, legal experts and judges. We needed to outline user flows and the current limitations they faced.
Highlights
Going to court
Discovery was key to this work. There is so much history to how the UK courts operate, so being present and documenting this environment was essential.
Digital Security
At every level data for any case must be stored with safeguards and security. The challenge within the product design work was making it accessible.
GDS
The Government Digital Service (GDS) helped to collaborate and define the rules around interaction and design. Skills and knowledge that have carried across projects.
Delivery team
Due to the nature of the project the work was carried out in secure Westminster offices. Design and development worked in the same space to great effect.
Real world testing
Our team had access to the first of its kind UK digital courtroom. This was an environment were our builds could be stress tested and user interactions understood.
Judges
We interviewed a broad range of users. Most notably the judges that had experience with digital solutions in the past and advice on how to get over hurdles.